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National Association of Estate Agents (NAEA)

The National Association of Estate Agents (NAEA) is the largest estate agency organisation in the UK, representing nearly 10,000 members. It is committed to raising professional standards across all aspects of the property market for the benefit of member agents and ultimately the home moving public. As Members of the NAEA we follow a strict code of conduct to ensure the highest standards of professionalism are followed and maintained, ensuring you receive the best service available.
National Association of Estate Agents

The Property Ombudsman (TPO)

The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO under the Office of Fair Trading (OFT) Approved Estate Agents Redress Scheme. Firms who are members follow the TPO Code of Practice for Residential Sales, which has been approved by the OFT under the Consumer Codes Approval Scheme.
The Property Ombudsman

The Office of Fair Trading (OFT)

As an independent professional organisation, the Office of Fair Trading (OFT) plays a leading role in promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive. The tools to carry out this work are the powers granted to the OFT under consumer and competition legislation.

National Approved Letting Scheme (NALS)

The National Approved Letting Scheme (NALS) is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.
National Approved Letting Scheme

The Guild of Professional Estate Agents

The Guild is a nationwide network of over 700 exceptionally high-calibre estate agents, all carefully chosen as the leading firms in their particular area, and all dedicated to maintaining the very highest standards of professionalism and customer service. Guild membership is only ever granted to one agent in a given area.
The Guild of Professional Estate Agents

Tenant Deposit Scheme for Regulated Agents (TDSRA)

Many tenants in the private sector give their landlords a deposit against possible non-payment of rent or damage to property. When a tenancy comes to an end, there is usually no disagreement about the return of the deposit. But sometimes there is, and this can cause much hardship and inconvenience to both the landlord and the tenant.

The Tenancy Deposit Scheme for Regulated Agents (TDSRA) has been developed to ensure that the deposits they hold are protected and that disputes about their return are resolved swiftly, inexpensively and impartially.

Extate Property Search

Quickly search over hundreds of estate agent Websites across multiple countries, with relevant search results taking consumers to property listings