Lettings - It's not just a property...
There is no getting away from the 150 or so pieces of legislation governing the private rented sector. Have you got a Gas Safety Certificate, Right to Rent documentation, How To Rent Guide, Fire & Furnishings Regulations, EPC, Legionella Risk Assessment.........the list goes on and on. What we mustn't forget though is that our industry is about PEOPLE.
People relate to people, who in turn relate to property. Its such a simple formula!
So what makes me highlight that often forgotten gem? Well, today I had a viewing with a family. They arrived at the house on a freezing cold but sunny day. Given it's the first day of half term the children were also there so it was a pretty hectic arrival - 'out of the car...coats on...in the house...shoes off'. It was, however, one of those viewings where there was an instant rapport - they all loved the house and the children were debating which room they were going to have as their bedroom before we left! It was close to their preferred school. It had a decent sized garden. It was light and bright. But most of all, it felt like home and I'm pleased to say that they wanted to take it.
Although we do this everyday, I was struck by their need. We often feel battered and bruised as lettings agents but we do a good job - we provide people with homes. Not just a property….a home….somewhere where they can feel safe, relax, raise a family or reduce the commute time. Thats pretty satisfying.
When difficult circumstances arise I will repeat to myself what we often forget. We have a great job. We help people find their home and not just a property.
Alex Britchfield | Partner | Davies & Partners